Case study: auto repair

Quality Lube & Tire went from a spreadsheet of call counts to 300% return on ad spend.

Client:Quality Lube & Tire (qualitylubeandtiresautocentre.com)

Return on ad spend

300%

return on ad spend

300% return on ad spend in 4 months · one shop we work with in Toronto · measured on paid invoices in AutoLeap.

In 4 months

Search impressions

12x

1,559 to 18,320

Aug 19 to Sep 1 vs Oct 12 to Oct 25, 2026

Search position

7.3

up from 10.9, now page one

Aug 19 to Sep 1 vs Oct 12 to Oct 25, 2026

New-customer calls

60%

of new-customer calls booked on the phone

68 of 114, Sep 19 to Oct 27, 2026

Every call, counted

300% return on ad spend in 4 months, and every call counted.

114

new customers called asking for work

Sep 19 to Oct 27, 2026

68

booked on the phone

Sep 19 to Oct 27, 2026

60%

of them booked

68 of 114, Sep 19 to Oct 27, 2026

Booked on the phone Asked for a quote or information

We tracked 326 calls from 205 people. The other 212 were existing customers, wrong numbers, silence, or not answered or analysed yet.
How we counted

326 tracked calls, Sep 19 to Oct 27, 2026: 114 new customers asking for work (68 booked on the phone, 46 asking for a quote or information); 73 existing customers; 28 not leads; 15 with no conversation; 96 without analysis (43 not answered, 53 answered but not analysed). The analysis is automated from the call recording.

The situation

Where they started.

Before us, the shop paid a previous agency about $2,500 a month and got a spreadsheet of call counts, Maximize Clicks bidding and a custom landing page.

Quality Lube & Tire case study video
Quality Lube & Tire case study video
What we did

What we changed.

  1. 01

    A site that books

    We built the website and the SEO, with AutoLeap booking on it.

  2. 02

    Every call tracked

    Call tracking, missed-call text-back and AI after-hours answering, so calls from the listing, the site, ads and Yelp are counted.

  3. 03

    Booked calls sent back to Google

    We send booked calls back to Google, so Google learns which clicks and calls turn into jobs.

Results

What the numbers show.

  • Search impressions grew about 12x, from 1,559 (Aug 19 to Sep 1, 2026) to 18,320 (Oct 12 to Oct 25, 2026). Aug 19 is the first day Google Search Console reports any impressions for the site, so this runs from first ranking.
  • Average search position improved from 10.9 to 7.3, across the same two windows (Aug 19 to Sep 1 and Oct 12 to Oct 25, 2026).
  • 114 new customers called asking for work between Sep 19 and Oct 27, 2026, and 68 of them (60%) booked on the phone. Source: Aranova call tracking and automated call analysis; 53 completed calls had no analysis yet, so the share could move if those are analysed.

Search impressions per week

Search impressions per week
Week startingDaysClicksImpressionsAverage position
Aug 1751143412.1
Aug 24721100510.5
Aug 3172337512
Sep 771449713.5
Sep 1474764707.2
Sep 2175886646.7
Sep 2874155587.2
Oct 574457097.3
Oct 1276276547.1
Oct 19771106667.4
Google Search Console, weeks starting Aug 17 to Oct 19, 2026. The first week is 5 days: Aug 19 is the first day Google reports any impressions for the site.
Aranova sales dashboard for one auto repair shop: visits, leads, calls and revenue for the last 30 days, with recent paid sales.

Swipe sideways to read the whole screenshot.

Quality Lube & Tire · Sept 21 – Oct 20, 2026
One appointment traced from the first phone call from a Google listing, to booked, dropped off and invoiced in AutoLeap.
Quality Lube & Tire · Oct 13 – 15, 2026
Shop calendar showing cars, invoiced dollars and leads per day, with each job tagged by how the customer reached the shop.

Swipe sideways to read the whole screenshot.

Quality Lube & Tire · week of Oct 11, 2026
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Last updated

October 27, 2026

How we counted

Return on ad spend, calls and booked calls come from our call tracking and the shop's AutoLeap invoices. Search impressions and position come from Google Search Console.

Each number carries its own dated window above. Calls are counted from Sep 19, 2026, the day call tracking went live.

The 300% is measured on paid invoices in AutoLeap against ad spend (the dashboard label is "Ad spend"). It includes results from organic search as well as Google Ads, and the Google Ads account is still being optimised.